Co-op, Operational Effectiveness
At Biogen, our mission is clear - we are pioneers in neuroscience. Biogen discovers, develops, and delivers worldwide innovative therapies for people living with serious neurological and neurodegenerative diseases. Together, our employees create, commercialize, and manufacture transformative therapies for our patient population.
We at Biogen are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients who we serve. We are focused on strengthening our foundation to advance our overall Diversity, Equity and Inclusion (DE&I) strategy and, most importantly, ensure all our employees feel included.
As an intern or co-op at Biogen, you can expect to be placed on a real project, under the guidance of experienced professionals and subject matter experts who are invested in your career and academic growth. We also ensure that you have plenty of opportunities to build your network, learn more about our organization through weekly lunch and learns led by leaders from across the company, and join us for several fun events.
Summary
This application is for a 6-month student role from July - December 2023. Resume review begins in January 2023.
This role will support the lead of Operational Effectiveness for Customer Excellence & Operations (CE&O). The mission of Operational Effectiveness is to ensure optimal support for the US business through continuous improvement (CI), resource optimization, and further utilization of Global Business Services across CE&O.
Position Description
Detailed description of role including but not limited to:
- Support the identification, prioritization, and implementation of CI initiatives; enhance process for gathering and tracking CI projects
- Support the identification and pull through of process improvements for our organization-wide Integrated Customer Planning (ICP) process, which defines strategies and tactics for the coming year.
- Assist in the development of new or enhanced ICP resources
- Support ad-hoc projects across CE&O
Example projects may include:
- Create and execute a plan for instilling the CI mindset across CE&O, better leveraging our CI champions
- Establish a forum or process for celebrating and communicating CI initiatives, learnings, and best practices
- Inventory and analyze process documentation across CE&O; create a plan and partner with CE&O stakeholders to achieve a documentation goal of 90%
- Create a user-friendly process for gathering and tracking CE&O CI projects on a quarterly basis; work closely with the CI Center of Excellence to ensure accurate tracking
- Assist in the development of a robust ICP training for marketing and USO functions.
Qualifications:
- Organized and able to juggle multiple projects
- Ability to work independently
- Strong communication skills, verbally and in writing
- Ability to deal with ambiguity
- Excellent interpersonal skills/highly collaborative
- Self-starter/pro-active/solution driven
- Interested in process improvement and transforming the way we work
- Previous co-op experience preferred
To participate in the Biogen Internship Program, students must meet the following eligibility criteria:
Legal authorization to work in the U.S.
At least 18 years of age prior to the scheduled start date
Be currently enrolled in an accredited college or university
Education
- Currently enrolled in undergrad program
- Previous co-op experience preferred
Location
Weston, MA