Emergency Services Coordinator
Make a Real Difference - Become EICAP's Emergency Services Coordinator!
Are you the kind of person who jumps into action when someone's in a tough spot? Do you enjoy leading teams, solving problems, and making sure the details are handled? If that sounds like you, Eastern Idaho Community Action Partnership (EICAP) wants you on our side.
We're looking for a compassionate, organized, and people-focused Emergency Services Coordinator to help manage vital energy assistance programs that provide real relief to local families-especially when times are tough.
This role is more than a job-it's a chance to directly impact your community, every single day.
What You'll Be Doing
As the Emergency Services Coordinator, you'll oversee programs that help households stay safe and stable by ensuring access to essential utilities. You'll lead the LIHEAP team based in Idaho Falls, support outreach offices, and coordinate services across a variety of programs, including Crisis Funds, Project Warmth, and Lend-a-Hand.
Every day, you'll:
- Lead and support staff working with clients across Eastern Idaho
- Coordinate multiple funding streams and emergency assistance programs
- Work directly with clients and utility vendors to help resolve urgent situations
- Train and guide your team to ensure accurate, timely, and respectful service
- Keep things running smoothly, from data entry and documentation to compliance and reporting
- Build connections-with clients, colleagues, and community partners
Who You Are
You're a strong communicator, a thoughtful leader, and a natural problem-solver. You know how to manage moving pieces, support your team, and stay calm under pressure. Most importantly, you care about people-and it shows.
We'd love it if you also have:
- Experience supervising or managing employees
- 2+ years in social or human services (especially crisis or client-facing work)
- Comfort with Microsoft Office and learning new systems
- Bilingual skills (English/Spanish) - a big plus!
What You'll Need
- High school diploma or GED (bonus points for college coursework)
- Valid driver's license, insurance, and reliable transportation
- Willingness to occasionally work outside standard hours
Pay & Perks
We offer a competitive salary of $47,840–$52,000, based on experience, plus an outstanding benefits package that supports your health, financial stability, and well-being.
You'll enjoy:
- 99% employer-paid health insurance (plus 60% for dependents)
- 100% employer-paid dental, vision (plus 60% for dependents)
- Employer paid Telemedicine for your whole household
- An employer funded HRA to help cover deductibles
- A 403(b) retirement plan with a 6% employer match
- Employer-paid life insurance and EAP along with employee paid FSA, and Dependent Care FSA
- Optional benefits like identity protection, pet insurance, legal support, and supplemental insurance
- Generous paid time off, including vacation, sick leave, and holidays
Why You'll Love Working at EICAP
At EICAP, you'll be part of a passionate team that shows up every day to make a difference. We collaborate, we support one another, and we take pride in helping our neighbors navigate challenges with dignity and care. If you're looking for meaningful work with people who truly care-this is it!
Background Check & Drug Screening Disclaimer: Must be able to pass an Intellicorp SSN Verification and Criminal History Search, and Motor Vehicle Records Check. We also conduct pre-employment drug testing. Any job offer will be based on the results of background check and drug testing.
EICAP is an Equal Opportunity Employer.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
https://eicap.applicantpro.com/jobs/3818438-769608.html