Digital Marketing and Communications Fellow
APPLY THROUGH EXTERNAL LINK. RESUME AND COVER LETTER MUST BE SUBMITTED WITH APPLICATION.
Fellows Program Summary
GlobalGiving is seeking applicants to our Fellows Program to help further our mission and ambitious growth plans. Fellows will have a unique opportunity to learn how a thriving, international NGO operates through practical, hands-on experience with the nuts and bolts of our operations and ample opportunities to explore the broader field of development.
We have fellowship opportunities on six of our teams: Vetting and Grants, Disaster Recovery Network, Program, Operations, Business Partnerships, and Marketing and Communications. You are welcome to apply to multiple fellowships, but please ensure that your application highlights why you would be excellent in that specific role.
The program is a highly selective, full-time service year that will challenge and inspire you, and will require hard work and dedication. You will have the opportunity to explore various areas that interest you, so you can capitalize on your experience. You’ll be a vital contributor to our team—not getting coffee or filing papers all day long.
Here’s a little taste of the kinds of experiences you might have as a GlobalGiving Fellow:
- Skill-building workshops to improve your understanding of international development, technology startups, social entrepreneurship, philanthropy, disaster response, and crowdfunding.
- In-depth research and analysis projects around a particular issue area.
- Training on experimentation, workflow, and querying tools such as Salesforce, Optimizely, MySQL, Metabase, and Zendesk.
- Career preparation and professional development, including mock interviews and resume review. Previous fellows have used their professional development funds to take coding classes and even learn French!
Digital Marketing and Communications Fellow
Our Marketing and Communications team raises awareness of the GlobalGiving brand, and promotes the products and work of GlobalGiving and our partners. Using email, social media, web and graphic design, video, and great customer service, we aim to deepen engagement with our donors and strategic partners, and drive donations to our community of world-changing nonprofits. Candidates who have experience in creating content for digital platforms – including social media and email – to further an organization’s goals, and possess superior written communication and project management skills are encouraged to apply. Specifically, the MarComms Fellow will:
- Grow and engage our social media followers by crafting and curating content for GlobalGiving’s social media channels, including Facebook, Twitter, Instagram, and LinkedIn.
- Assist in writing, proofreading, and formatting donor-facing marketing emails.
- Create diverse digital content, including graphics and video, to elevate GlobalGiving’s partners and mission.
- Help develop data-driven digital marketing strategies for donation-driving campaigns such as #GivingTuesday, the Girl Fund Campaign, and Climate Action Fund Campaign.
- Track and report digital marketing efforts, identifying potential areas for focus and improvement.
- Keep a thumb on the pulse of current news and digital trends, and research and recommend new ways to acquire new donors.
- Assist with community engagement by monitoring and responding to donor questions via email, phone, or social media as needed.
Skills
- Experience managing brand social media accounts
- Email marketing experience, MailChimp preferred
- Experience and comfort editing basic HTML and CSS
- Experience in filming and editing video, taking photographs, and creating basic graphic designs
- Prior experience or a willingness to learn SEM and other paid advertising basics
- Experience or a willingness to learn Google Analytics and other data analytics platforms
- Knowledge of AP style
Who We Are Looking For
While we offer 6 different areas of focus for our fellows, each requiring specific qualifications, our overall selection process for the program is rooted in our values-driven approach to work. We seek candidates who subscribe to our core values:
- Always Open: Believing that great ideas can come from anyone, anywhere, at any time; approachable and humble, demonstrating sincere appreciation for others and their ideas.
- Never Settle: Questioning the status quo wisely, and challenging yourself to achieve high goals and expectations.
- Listen, Act, Learn. Repeat: Demonstrating curiosity about the world around us, and bringing that curiosity into GlobalGiving; experimenting fruitfully, utilizing both success and failure productively; leveraging data and feedback to make better decisions.
- Committed to WOW: Embodying a spirit of service with customers (internal and external), and delighting in opportunities to interact with them.
In addition, candidates must:
- Be in the game. You are passionate about international development and onboard with GlobalGiving’s mission.
- Be an achiever. You can demonstrate standout achievement among your peers.
- Be adaptable. You perform well in changing environments, with a clear desire to do what it takes to improve and develop your skills.
- Be an effective collaborator. You proactively maintain relationships in ways that are mutually beneficial.
- Be able to execute. You set, track, and complete goals without the need for last-minute heroics. You anticipate possible delays and plan around them to maintain ownership and accountability for meeting objectives with high quality and timeliness.
Duration
The Fellows Program is a full-time work commitment that will begin July 7, 2020, and run through July 30, 2021.
Eligibility
Recent college graduates, career switchers, and anyone who has a passion for what we are doing is encouraged to apply! Applicants must have U.S. citizenship or U.S. permanent residency.
We are an equal opportunity employer and value diversity in our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Benefits
A salary of $37,600, paid semi-monthly, will be offered over the course of the 13-month program. This is a nonexempt, 40 hour a week position. Our benefits package includes health and dental insurance, educational assistance,15 days of paid time off, professional development funds (up to $500 over the course of the program), access to our marketplace of discounts with companies, 401K matching and commuter benefits.