Excise Tax Examiner 1 - Unclaimed Property Representative

The Department of Revenue is filling multiple Excise Tax Examiner 1 positions within the Unclaimed Property unit which is part of the Taxpayer Account Administration (TAA) division in Tumwater, WA.

The hiring manager may start screening applicants as early as December 13, 2023, and make a hiring decision at any time after. It will be to your advantage to submit materials as soon as possible.  

Revenue is a dynamic learning organization where you will experience a remarkable work-life balance, with amazing leadership and talented co-workers ready and focused to achieve the agency's goals. We value diverse perspectives and life experiences. We employ and serve people of all backgrounds including people of color, immigrants, refugees, LGBTQ+, people with disabilities, and veterans. This unique culture of respect promotes a professional family of cohesive groups maximizing potential through opportunity. We offer a generous benefits package that includes defined benefit retirement plans; health, dental and vision coverage, deferred compensation plans, and as a public service employee, you may also be eligible for student loan forgiveness.   
 
Visit these links to watch our recruitment video to find out more about our agency and see what our employees say about why Revenue is a great place to work.  

We work in a hybrid setting where employees are allowed to work from home more than they work in the office. Although, during the first six months, you will receive hands on training in the office, telework may also be available. The details will be worked out between you and your supervisor.  
 
Taxpayer Account Administration (TAA) is a division within Revenue that administers many programs including forest excise tax, fish tax, cigarette and other tobacco products taxes, local sales tax, tax incentives, and reseller permits. Additionally, the division is responsible for the distribution of state and local taxes, ensuring compliance with the Revised Uniform Unclaimed Property Act, and returning unclaimed property (UCP) to the rightful owners. This is an opportunity to work with supportive teams: we value the open exchange of ideas and information, work together to solve problems, and continuously seek ways to enhance usability and improve customer service. We believe the success of one is key to the success of all and strive to ensure a cooperative and supportive environment. You can expect:

• Getting work done accurately.
• Working efficiently.
• Sharing new ideas.
• Being kind.

We invite you to review the opportunity details below and forward this message to others you feel may be qualified. 

Duties

As an Excise Tax Examiner 1, you will use your technical knowledge to interpret and process a variety of claims while providing quality assistance to claimants and the public. You will provide feedback both verbally and in writing to educate, answer customer questions and process claims. Some of the other functions of this position includes:
 

• Determine proper ownership of funds and facilitate payment or denial of a claim using supporting documentation.
• Analyze and review claims using specialized investigative tools and identifying techniques to detect possible discrepancies, fraud, or collusion by claimants as well as to determine ownership.
• Assist customers with Agency's online services and applications.
• Communicate clearly and effectively in writing and verbally.
• Use independent judgement to accomplish assignments.
• Answer customer phone calls and reply to web messages regarding Unclaimed Property.

Qualifications

Two years or more of experience in accounting, auditing, bookkeeping, banking, compliance or tax administration.

OR

Associate's degree and one year experience in accounting, auditing, bookkeeping, banking, compliance, or tax administration.
 
OR

A bachelor’s degree involving major study in business or public administration or closely allied field.

Successful candidates must also possess the following:

• Experience and knowledge of general writing and correspondence guidelines.
• Demonstrated ability to communicate clearly and effectively both orally and in writing to external and internal customers.
• At an intermediate level, demonstrated ability using technologies that are necessary to conducing the business of the organization, such as office telephones, Microsoft Outlook, Excel, Word and the Internet.
• Demonstrated ability to effectively organize multiple assignments, involving competing priorities, while ensuring the work product is accurate, thorough, and completed on time.
• Ability to maintain a courteous attitude toward the public and fellow employees.
• Interpersonal and self-management skills that allow incumbents to work successfully in group settings.

Preference may be granted to applicants who possess 12 semester (or 18 quarter) college-level credit hours of accounting.

To be considered:
 

• Please complete/update your online profile in detail. Include three or more professional references with current contact information.
• Attach a resume detailing your work experience.
• Please attach a letter of interest, describing your specific qualifications for this position.

 
*Note - Incomplete applications and applications received without requested attachments may be disqualified.*

To take advantage of Veteran's preference, please attach your DD-214, member 4 long form, or your NGB-22. Please blackout your social security number and date of birth before attaching.
 

Questions?

Hello, my name is Lance, and I will be assisting with this announcement. As a 20-year Department of Revenue employee, I understand the importance of finding a rewarding career with a work-life balance. At Revenue, we pride ourselves in connecting talented individuals with opportunity and would like to answer any questions you have.  

Please contact any part of the Staffing team at Jobs@dor.wa.gov or give me a call (360) 704-5725.