Account Specialist

Job Summary: 
Responsible for performing all client services for assigned client list in a timely, complete and accurate manner. Services include but are not limited to: bookkeeping and related services; client support services; payroll administration. 
 

Essential Job Functions: 
Below include the fundamental tasks and duties to be completed by the individual holding this position for all assigned clients: 

• Hours and Workspace:
  • This position requires dedicated, uninterrupted work hours during normal business hours from 8:30am to 5:00pm Monday through Friday. Account Specialists are required to provide a quiet, professional work space to conduct their responsibilities.
• Client Services:
  • Bookkeeping services in QuickBooks Desktop, QuickBooks Online and other platforms:
    • Data entry
    • Accounts receivable
    • Accounts payable
    • Reconciliations
    • Month closing procedures, reporting and journal entries
    • Annual closing procedures, reporting and journal entries
    • Preparation of monthly, quarterly, annual financial statements
  • Related Bookkeeping Services:
    • Preparation of supplemental reports
    • Check runs
    • Payment processing
    • Additional may apply
  • Client support services
    • Acting as the primary point of contact for assigned client list
    • Being available to clients throughout their services term for support services upon request, such services may include:
      • Responding to client questions by phone or email
      • Special projects
      • Audit support
      • Additional may apply
  • Payroll administration
    • Personnel changes (new hire, existing employee changes, and other)
    • Retrieval and calculation of employee hours, as applicable to client
    • Processing of payroll with third party payroll service provider
    • Generating and sending payroll reports to client
    • Additional may apply
  • Sales Tax Filing
    • Submit required sales tax filing forms and process sales tax payment utilizing POS or other records
    • Save all supporting documents and workpapers to the client folder
  • Additional services as applicable
• Data Collection, Archiving and Documentation
  • Responsible for saving all documents used in the course of services provided whether retrieved from third party (such as: bank, payroll provider, Google drive, and so on), directly from the client or internally calculated onto company S Drive.
  • Responsible for obtaining from client or other source sufficient support for work completed
  • Responsible for updating tasks completed in the Portal and task management schedules as tasks are completed throughout the day
• Ensure that all client services are completed accurately and completely on or before deadlines